Privacy Policy

Last updated: January 2024

1. Our Commitment to You

1.1. This document explains what data we collect, why we need it, and how we protect it. We value your privacy and strive for maximum transparency.

1.2. By using PlusVPN (the "Service"), you trust us with your security and agree to the principles outlined here. If you disagree, refrain from using the Service.

2. Core Principle: No-Logs Policy

2.1. Privacy is our foundation. We strictly do not track, collect, or store:

  • Your browsing history and internet activity.
  • DNS requests you make.
  • The content of your internet traffic.

3. Minimal Data Required

To provide our services, we only need minimal technical information:

3.1. Authentication data: Your unique Telegram ID to link your subscription and grant access.
3.2. Subscription info: Details of your plan (type, dates) to manage access correctly.
3.3. Payment info: We do not store card details, only basic success triggers from payment systems to confirm purchase.

4. How We Use This Data

Collected information is used exclusively for:

  • Access Provision: To activate, renew, or suspend your subscription.
  • Tech Support: To help if you have access or Service issues.
  • Service Improvement: Anonymous analysis of server loads and optimization.

5. Third-Party Disclosures

5.1. We do not sell, exchange, or transfer data to third parties for marketing.

5.2. Disclosure only happens in strictly limited cases:

  • Payment processing: Passed to secure payment gateways to process transactions.
  • Legal demands: If we receive legally binding requests from authorized state bodies under applicable law.

6. Security and Retention

6.1. We apply modern security measures to protect the minimal data from unauthorized access.

6.2. Subscription data is kept for its duration and removed shortly after expiry.

6.3. No internet method is 100% secure. We do our best to protect you, but cannot guarantee absolute security.

7. Policy Updates

7.1. We may update this Policy to reflect practice or law changes.

7.2. Continued use after changes means your acceptance of updated terms.